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Tech Support
"To build a more equitable digital future as digital learning and services increasingly are the new normal, we must ensure that support for developing digital resilience is radically accessible to ALL of us."
Priyanka Sharma at EdTech Center @ World Education and Digital US
Professional Development
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Navigating OER Resources: Learn Where to Go and What to Look for | Video | Presentation
Audience: Program Facilitators and Teachers
Integrate open educational resources (OER) into your curriculum by learning how to find OERs and applying best practices for managing these resources.​​
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Become a Data-Driven Agency! Use Google Forms and Google Sheets to Deliver Data-Driven Instruction | Video | Presentation
Audience: Administrators, Teachers, Program Facilitators, Data Administrators
Implement tools and strategies to simplify how you collect data in Google Forms and then analyze the data in Google Sheets.
Resources​
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Create an Asynchronous Tech Support App | Toolkit | Website
​This Wakelet guides you to create your own Asynchronous Tech Support App using Google Sheets and Glideapps.
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Digital Skills Library | Online Resource | Website
The Digital Skills Library is an open repository of free learning resources designed to help all adult learners develop the digital skills needed to achieve their personal, civic, educational, and career goals.
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NDIA's Digital Navigator Model | Online Resource | Website
The National Digital Inclusion Alliance (NDIA) offers training, guidelines, and resources to enhance the effectiveness of digital navigators in supporting digital equity and access for adult learners.
DigitalUS Digital Navigator Hub | Online Resource | Website
The Digital Navigator Resource Hub from DigitalUS organizes resources across various areas aligned with the components covered by digital navigators when supporting adult learners, including guidelines, targeted resources, and more.​
Tech Support Tip
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Our Digital Literacy Skills Checklist, aligned with Northstar Standards, can help identify the digital skills required to access and navigate the technology and applications used at your agency. These highlighted skills can then be used to develop targeted support for learners across programs.